From The Management Team, Brief COVID-19 Remarks
LionPress Spring 2020 Issue
We are fiercely committed to your success in The Bahamas and Internationally throughout every season
The Management of Equity Bank Bahamas Limited, Equity Investment Funds Services Ltd., Equity Bahamas Limited and Equity Fiduciare, SA continue to closely monitor the Novel Coronavirus (COVID-19) pandemic and to take the steps necessary to minimize any disruption to the services we provide in accordance with our Business Continuity Plans. At all times we keep the best interest of our customers and employees at the forefront of our minds. Our technology solutions, on premises servers, prudent infrastructure and in-house IT expertise have positioned staff to operate remotely in the circumstances while continuing to offer you the service you so richly deserve.
Our response efforts are being adjusted as necessary as the situation evolves. We continue to communicate and encourage behaviors that help prevent the spread of the illness based on the recommendations set out by the Ministry of Health and the World Health Organization. Our cleaners also continue to employ best practices and enhanced sanitization procedures.
We have put in place a skeletal staff in the office from 9 am to 1 pm daily not inclusive of weekends based on the Governmental Orders currently in place, who are working to meet your needs in addition to the staff members diligently working remotely.
Nonetheless, and out of an abundance of caution, due to the limited staff allowed in office and the unpredictability of the transmission of the virus, we ask that you immediately advise us of any significant transactions, including wire transfers, banking and investment transactions or other matters in the event that there are unforeseen delays in our operations locally and internationally due to the worldwide effects of COVID-19 on global commerce. We wish to ensure the most critical transactions are executed on a timely basis.
In the interim we are conscientiously making efforts to ensure that we remain at the cutting edge of overcoming the threat of COVID-19. As a responsive, proactive and agile suite of financial services companies we endeavor to continue to provide the highest possible level of service to you as valued clients under the circumstances now and into the future.
You may e-mail us at firstname.lastname@example.org or the various departments directly based on your needs as follows:
- Dillon Dean (Banking): email@example.com OR firstname.lastname@example.org
- Vanessa Coleby (Trust and Corporate): email@example.com OR firstname.lastname@example.org
- Michael Dean (Equity Investment Funds Services Ltd.): email@example.com OR firstname.lastname@example.org OR email@example.com
- Kim Thompson (Equity Bahamas Limited): firstname.lastname@example.org OR email@example.com
- Ivylyn B. Cassar (Equity Fiduciare, SA): firstname.lastname@example.org
Our thoughts are with all those who have been impacted by COVID-19 and we remain committed to our clients, staff and community as we navigate through these uncertain times.
We are confident that our track record and experience in helping our international and local clients achieve financial success will continue as commerce transforms to meet the challenges and opportunities of today. We are fiercely committed to your success.